Information for Clients of Practitioners Using Homecoming
Who is Homecoming for?
We built Homecoming to support the work of transformational guides, coaches, therapists, and other practitioners. If your practitioner is on Homecoming, look to take full advantage of the platform as well. With Homecoming, you're able to book sessions, pay invoices, view and complete guidance, and chat with your practitioner. Use our platform to build and maintain a strong relationship with your practitioner!
How much does it cost?
Homecoming is completely free to use as a client of any practitioner using the platform!
How can I access content sent by my practitioner?
Until the Client Portal is ready, there are and will continue to be two primary ways to access content and messages sent by your practitioner. 1. Through the web by email notifications You will receive an email notification whenever your practitioner sends mail or messages to you. In it will be a link where you can access the content sent to you. You will have the ability to complete and view content, as well as see and send messages back. 2. With the mobile companion app You can download the Homecoming Companion app to take full advantage of the content sent to you. You can download the app here: Android | https://play.google.com/store/apps/details?id=com.axismundilabs.homecoming iOS | https://apps.apple.com/us/app/homecoming-companion/id1574364465 Your access code to register/sign up can be found in the email notifications you receive from your practitioner. You can also ask that they invite you to the mobile app.
When will the Client Portal be available?
We're working on bringing the client experience to the web. Currently it's scheduled for early 2024.
How do I know my activities and data are safe?
We store your data in MedStack, the same technology trusted by hospitals. Whether you’re logging into our app, completing an activity, or sending messages, your connection to Homecoming and every piece of information is sent and stored in an encrypted state.
How do I book appointments with my practitioner?
If your practitioner has scheduling enabled, you can book an appointment through their Calendly booking link, or through the companion app. In the mobile app, tap the Sessions button in the bottom menu. Then tap Book session to find an event you can book. Booked events will appear in your app as a reminder it's coming up. You'll also receive email notifications as reminders.
What happens to my content if my practitioner stops using Homecoming?
We believe you should have access to all of the content sent to you so you can look back at your journey and use those tools as you go forward. You will continue to have access to anything you've been sent in Homecoming even if your practitioner stops using the platform.
My practitioner isn't on Homecoming, how do I get them onboard?
We'd love to showcase Homecoming to your practitioner and see if it's a right fit for their practice. Let them know to book an onboarding call with us here: https://calendly.com/homecoming-onboarding/onboarding-call
Resource Library
View all links, images, audio files, and completed forms sent by your practitioner - all in one place.
Book Sessions
Book, manage, and view upcoming sessions with your practitioner with ease through Calendly.
Your Journey
See how far you've come, view progress and completed activities over time
Build trust through communication.
